Warranty DetailsÂ
Improper commercial use of the product, Installation by an unlicensed, inactive, or improperly licensed tile contractor, Normal variations between field tile and trim tile, Any Commercial or Second quality products, or any products not classified as First Quality, Customer or contractor improper use or maintenance of the product including negligence, physical, or chemical abuse, Grout-related problems, including but not limited to, shade variation, discoloration, deterioration, staining, hazing, or mildew, Installation of any incorrectly sized, colored, shaded, calibrated, matched, or packaged product, Normal design, shade, or color variation from samples, website, or other illustrations, Any act or omission which might be reasonably expected to damage the product, including but not limited to, exposure to extreme temperature, wet-dry cycles, heat or fire, and appliances or furniture that would scratch the product, Ordinary wear and tear, Any labor charges for the removal of product or installation of replacement product., Any natural stone products, Certain factors are beyond our control, including installation of our products by others, building structural design or construction conditions, and environmental conditions. This warranty excludes any problems or occurrences caused or arising from the following, but not limited to: Improper installation, installation defects or errors, fabrication defects or errors, or improper transportation and handling of the products, Improper outdoor use of product
