I have never have sent an purchase I’ve made online that was in this condition. Right out of the box , every single piece was severely bent !! This would have never, ever passed an inspection to have been sent out. Was this a mistake , a return from before Or was this sent to me deliberately, thinking I may keep it The tall vent stack was supposed to be round, not bent into an oval. Every single piece was crammed in the box so tightly it was difficult to remove each piece. Look at the pictures of the fireplace legs. Not a little scratch or bend, but 3 of the legs were so far distorted that it should have never been missed in shipping. This would have been “trashed “ at the factory , along with
the stove pipe. Way did WAYFAIR do this I will follow up on this review later, after I get more information on how WAYFAIR is going handle this. UPDATE……….A replacement will be available in DECEMBER !! A long time to wait since I originally ordered the fireplace in JUNE !! And there is no guarantee that the fireplace will actually be here and in what condition WHAT will I be sent I will follow up on this review and give an update and if it “ I receive “ it …..
