Nami Electronic Recliner and Swivel Glider Recliner in Shearling with USB port

The assembly person damaged my wall. I filed a claim, and after Wayfair asked the assembler if they damaged my wall - who obviously said no - they denied my claim. The email verbatim, typo and all, said, "Unfortunately, following a thorough review and based on the facts we have about your claim, we are unable to issue you compensation, as you requested. We have denied your claim because the damages werent caused by the Waypro." The Waypro in question offered me his personal business card to go around Wayfair assembly prices in the future. He said it would be cheaper if I hired him directly next time. Wayfair Customer Service seemed unconcerned to hear this, but definitely thought his word was better than mine in this issue.

Love the chair! It is so comfortable. I had an issue with part of the fabric, but you gave me a credit. Your customer service is awesome.

Arrived today and I'm in love! Super super high quality, very sturdy piece of furniture and the fabric is great. Seems very well made. Was very comfy to sit in and reclines so far back! I will report back if my opinion changes once I actually start using it with our baby!

Wanted to love this chair so badly! But it came broken! Base metal was deformed and made chair lopsided, and so the footrest couldn’t go down properly. So sad. ( I’m pregnant and didn’t need this extra burden, AllModern wouldn’t do a white glove Pickup for the return so I was stuck figuring out how to bring the chair back downstairs and repackage it.

Reclining doesn’t work. It scrapes the wooden base when trying to recline. Really love everything else about this chair. Sad that is doesn’t work brand new especially for the price.