Plan Details:
Montage, Inc. agrees to provide service to the original purchaser of the item covered by this Protection Plan for five (5) years from the date of delivery of the item(s). If, under the terms listed below, an item becomes stained during normal residential use and you cannot remove the stain yourself following the recommended procedures, a professional technician will service the problem at no cost to you. If the covered stain cannot be resolved, Montage, Inc. will, at its sole option, replace the affected portion or the complete item. Replacement items will be the same as or similar to the original item purchased, provided the price of the replacement does not exceed the original purchase price. One-time replacement of the item(s) is the extent of Montage, Inc.’s liability under this Protection Plan. The replacement item(s) are not eligible for coverage under this Plan. Replacement of the item(s) ends Plan coverage. In the event of a partial replacement, any covered item not replaced remains under coverage for the remaining Term of the Plan. Replacement item(s) will be ordered from the retailer from which you originally purchased it. If the retailer is not able to replace the item originally purchased or provide a satisfactory substitute item, you will be given a refund of the purchase price of this Protection Plan in lieu of replacement of the item(s) and the Plan will terminate.
Coverage for area rugs
Stains caused by:
Item: |
Dimensions: |
Weight: |
|---|---|---|
| Area Rug Plan | Unavailable | Unavailable |
| Rug Care Kit | Unavailable | Unavailable |
Montage Furniture Services is a business unit of Montage, Inc. Montage, Inc. was founded in 1972 as a marketing services company. Since the early 1980's, they have been providing customer services to consumers and professionals on behalf of major corporations, including several Fortune 500 companies.
One of their areas of special expertise is the home furnishings industry. Montage has been a prominent service provider to the Furniture Protection Plan industry since 1983. During that time, they have handled over 4,000,000 calls from consumers with questions or problems regarding their home furnishings. In addition, they have dispatched hundreds of thousands of in-home technician services for stain removal and furniture repair.
In 2004, they introduced a new business unit, Montage Furniture Services, to launch our own line of Furniture Protection Plans. These plans are backed by the same level of service excellence that has built their reputation for quality and integrity for over 20 years.