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Bobkona Left Hand Facing Sectional by Poundex

$999.99
$1,368.00 27% Off

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Product Information:

    • Overall: 35" H x 112" W x 84" D
    • Overall Product Weight: 272.65lbs
    • Free Inside Delivery
    • Please select options to view delivery estimate.

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Ships via:  Inside Entryway with Upgrade Options

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Return Policy

We want you to love it. If you don't, you may return your purchase within 30 days of delivery. All you need to do is visit our Self-Service Return Center for instructions. Return credits are issued within 24 hours once the item is received and inspected. Please note that shipping charges are non-refundable. The cost of return shipping will be deducted from your refund. 30-Day Return Policy

Reviews

Average Overall Rating (based on 76 reviews)

  4.0
  1.0 Stars
The single worst transaction experience Ive ever had... from Atlanta, GA on 05/22/2013 – Verified Buyer
So this review is both for the sectional and my shopping experience. I want to be clear, i really do like the couch. Looks great, great support and easy to assemble and clean, this could have been the perfect experience but unfortunately every time I look at the couch I wished I had purchased it elsewhere...here is why.... On March 13th of 2013 I found this sectional, and thought what a great deal. I got 10 off the price plus free shipping and no tax...I purchased it didn't mind that the delivery date was April 11th, it being shipped from California for free... A week later on the 20th I get an email from wayfair stating that my order was canceled. I immediately called back to find out that they had trouble verifying my billing address...come to find out the checkout system mixed up my delivery info i sent to the driver and my billing address. They had sent me one email on the 15th regarding this matter and I had overlooked it because wayfair sends me 10+ emails a day trying to sell me things....You think if they are that concerned about selling me something that they would of tried slightly harder to get into contact with me over a rather large order....so I spoke to customer service on the 20th they tried to reorder my couch but couldn't process my payment because the pending charge was still on my checking account....I was assured by Dillon S in customer service that the charge would be dropped shortly and my order was replaced...6 days later on the 26th it was finally reordered not because the original charge was dropped, because i had to wait to get paid again to be able to place the order....the original pending charge from the 13th was not dropped from my checking account till the first week of April after I called and left a rather angry message to Dillon S...an extreme annoyance when you cant even access $800+ from your checking account and it causes you to overdraft. So the order was finally placed it was shipped out on the 29th with Dillon S. assuring me that even though the delivery date should still be the same even though it now said online April 23rd...I got the contact info from the shipping company who was handling the delivery the name of them was Belkman...I called them on April 10th asking about it and they told me the couch was arriving to Atlanta on the 12th and I would be getting a call from them the following Monday about scheduling delivery...even though I was annoyed by this I figured whatever its only a few days past the quoted delivery. I didn't hear from them on Monday so I called Tuesday (the 16th) and I was told they lost their delivery agent and my order was diverted to a warehouse somewhere in the middle of nowhere GA...When I asked when it was going to be delivered I was told they where working on it....I get a call the following Friday (the 19th) and was told that they could deliver it on the 23rd. I said fine and they told me they would be here to deliver between 12 to 4 and the driver would be calling me when he was in the area...I had to work a double that day so i got my day shift covered...I had to be back at work at 4:30...luckily i lived 10 min away from work so I felt that was plenty of time....I don't hear from the driver till 3:15 calling to say the delivery is running late and it could be up to 8 PM before he arrives...This was unacceptable....this company cost me money to wait for them and they didn't even show up...I called 4 times and spoke to 4 different managers who all promised me callbacks and I received none. All I got from them was the delivery was being rerouted and it was on its way and should be there by 4... I call again at 4:30 (the time I was supposed to be back at work) and talked to the most high up person that I could and the driver is stuck in traffic...I ended up running into a neighbor who I barely knew and they ended up accepting the delivery....I ended up at work 25 minutes late, and as a result I got suspended for 3 days on my next work week....This sectional cost me more than it was worth, the hassle, frustration and time spent over what should have been a simple transaction and the fact it took almost 6 weeks to get it delivered was completely outrageous...Wayfair screwed up at literally every step of this transaction and even though after some credit to my account, I still feel ripped off every time I look at it...I honestly wish I could give this post 0 stars, all I know is I will never purchase anything from Wayfair again nor will I recommend them to anyone. Good luck, there are plenty of better companies to go through for a purchase like this...
  1.0 Stars
Extremely low quality support mechanism from Faro, YT on 01/12/2013 – Verified Buyer
The support under the seat cushions is made of some kind of wide elastic or vinlyl, weaved together like on real cheap patio chairs. I cant see this lasting I will have to rebuild it somehow because I would have to pay to ship it back. I would be out several hundred dollars and still have no livingroom furniture. Before ordering this, I would recommend you ask for photos of underneath the cushions. There is also nothing to keep the pieces from sliding away from each other.
  1.0 Stars
Bobkona Modular Sectional from Metairie, LA on 10/29/2014 – Verified Buyer
This sectional is not at all what I expected. The quality of the material is not what it should have been for the amount of money I paid for this item. It looks and feels cheap. The dimensions listed must be inaccurate because it is small which is not what I wanted. I paid extra for set up and the guys who came to deliver and assemble were rude and needed a bath. They hurriedly put it together, not asking which end to put where. When I told them to do it my way, as requested, they took issue with me! Overall, I will think twice about purchasing a large ticket item from this website again. I would have been better off ordering from Rooms To Go and I am sure that I would have not experienced what I did.
  1.0 Stars
Should have done my homework from Nyack, NY on 10/15/2014 – Verified Buyer
This is made of bonded leather which is quite different from top grain leather. Bonded leather is a process by which leather scraps are bonded together with glue and put on a fabric backing. This means that repairs are next to impossible and the white color has been chipping off in places : ( We've had this set for 1 1/2 years and it looks like we've had it for 100. There are just straps holding the seat cushions. These straps are stapled into the wood frame and pop out every so often. Do yourselves a favor and spring for a top grain leather couch or a pleather couch.
  5.0 Stars
Making a corrected statement! from Ruckersville, Va on 09/17/2012 – Verified Buyer
I stated how I loved the sofa in my first review and stated the problems in which I had with the sofa. Well once that message got back to customer service, I recieved a message right away. I was told that they were sorry for the pillows, and wanted me to send them some pictures of the pillows so that they could send me out some new pillows, or give me a partial refund, or allow me to send the sofa back free of charge and get something else! I was very happy with the degree of concern they showed with my being happy with my purchase! Way to go Wayfair! Two thumbs up! Love my sofa with my new pillows on the way, and the great Customer Satisfaction skills displayed on your behalf!

Questions & Answers

"I need to know the dimensions of the sectional and also if it comes in 3 pieces meaning corner and the other 2 pieces? Thanks." — Claudia
"Hello Claudia, the dimensions are: 35" H x 112" W x 84" D. This item includes 3 pieces the corner, and the other 2 connecting pieces."
— Ena from Wayfair
"Hello, are the seat backs and cushions removable?" — Giselle
"Hi Giselle, the seat backs and cushions are removable by Velcro."
— Bryce from Wayfair
"Hello, what does bonded leather mean?" — Chad
"Hi Chad, bonded leather is composed of leather scraps adhered together with a bonding agent."
— Joey from Wayfair
"Hey. Is this item reversible? Can it be assembled right or left?" — Sarah
"Hello Sarah, this item is reversible, it can be assembled to either the right or left."
— Wavel from Wayfair
"Hi, what does this sectional include?" — Riley
"Hi Riley, it includes a storage ottoman and 2 decorative pillows."
— Tristan from Wayfair

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