|Product Type: Side chair||Finish: Espresso|
|Distressed: No||Frame Material: Wood|
|Number of Items Included: 2||Upholstered Seat: Yes|
|Upholstered Back: Yes||Style: Contemporary|
|Back Style: Solid back||Dining Type: Casual/Kitchen|
|Eco-Friendly: Yes||Country of Manufacture: Imported|
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Great product, great customer service, but instructions not perfect
Victoria from Cincinnati, OH– Verified Buyer
The four chairs I bought arrived a day earlier than promised (good!). I went to put the first chair together, and it seemed simple enough. The instructions stated that the two legs would be labeled for insertion, but they weren't labeled. I went ahead and guessed (it was a 50/50 chance, right?) and, after screwing in the first leg, found that I had it backwards. But because of the locking mechanism, I couldn't get the leg back out to turn it around! Once I made that mistake, I was able to put the other 3 chairs together in a snap. No more than five minutes each. But I still had a useless chair. I called Customer Service and asked for a replacement seat and 1 leg, but the rep. told me to donate the chair to Goodwill or somesuch and she would send me a full replacement. Sure enough, the box with 2 new replacement chairs arrived in just 3 days! Fantastic customer service! And I love these chairs (I even have an extra, now)!
Very stylish and well constructed chair.
Pamela from New York, NY– Verified Buyer
:These chairs are great. Have only had them for a week, so am hoping they hold up to relatively light usage. Putting together was not difficult ,but a tad time consuming. They offer firm, but comfortable seating, look great. One observation, the obvious pillow is attached to the chair, not removable for separate cleaning.as I thought it would be. But that misconception on my part is not enough of a problem to return the chairs. I am very happy with these chairs.
OUR SKU # HLV1639Oslo Smoky Side Chair is also sometimes listed under the following manufacturer numbers: DC2-LIN17-LB